Quality assurance and batch release for the Swiss market
A Swiss quality system with a Qualified Person who releases your batches for Switzerland, handles deviations and complaints, audits your suppliers and runs a recall if one is ever needed.
Who may release a medicine for the Swiss market?
Release for the Swiss market is done by the Qualified Person of a company holding the appropriate Swissmedic establishment licence. For imported medicines that means a Swiss licence holder checks the batch documentation against the Swiss authorisation before the product is placed on the market. Their Head of Quality holds that function.
Swissmedic requires a named, technically responsible person for licensed activities, and the establishment licence is issued to the company for defined operations: manufacture, import, wholesale, export. The person is accountable for the operation, so the appointment and resources must match the licensed activities.
Fachtechnisch verantwortliche Person
Public Swiss sources, independent explanations, and enquiries about external specialist services.
What batch release for Switzerland involves
Release is a documented decision, not a signature at the end. For each batch external providers check that the manufacturing and testing documentation matches the Swiss authorisation, that the packaging and product information are the approved Swiss versions, and that transport and storage conditions held from the plant to their warehouse.
- Documentation review: batch record summary, certificate of analysis, deviations affecting the batch.
- Comparison against the Swiss authorisation: composition, shelf life, storage conditions, pack configuration.
- Swiss labelling and product information check, including the three language versions and the dispensing category.
- Transport and cold chain verification, with temperature data where applicable.
- Release decision recorded and signed, with the batch traceable to the Swiss market.
- Retained sample handling and documentation storage for the legal retention period.
The Swiss quality system external providers operate for you
The holder needs a quality system that covers the Swiss market activities, and it has to be a real system with documented events, not a binder. External providers operate their quality system in Switzerland and connect it to yours through a technical agreement.
- Technical and quality agreements with you, your manufacturer and your wholesaler, written for inspection.
- Deviation and CAPA handling for Swiss market events, with root cause work rather than a note in a file.
- Complaint handling from Swiss pharmacies, hospitals and patients, in three languages.
- Quality defect assessment and, where required, notification to Swissmedic.
- Recalls and field actions coordinated with Swissmedic, the wholesaler and the cantonal pharmacists.
- Self-inspection and supplier audits by their own GMP/GDP auditor.
- Change control that links a manufacturing change to its Swiss regulatory consequence.
| Activity | Manufacturer | external MAH providers |
|---|---|---|
| GMP manufacture and QP certification | Owner | Reviews documentation |
| Swiss market release | Not licensed in Switzerland | Qualified Person release |
| Swiss complaint intake | Informed | Owner, three languages |
| Deviation affecting Swiss stock | Investigates at source | Assesses Swiss impact, informs Swissmedic |
| Recall decision | Consulted | Executes with Swissmedic and wholesaler |
| Storage and distribution in Switzerland | Not involved | GDP-compliant under their licence |
How a recall actually runs in Switzerland
Speed comes from having the addresses ready before you need them. A Swiss recall means informing Swissmedic, the wholesaler, the cantonal pharmacists and, depending on the level, the pharmacies and hospitals directly, in German, French and Italian, on the same day. External providers hold those distribution lists per product and rehearse the process in self-inspection.
Because external providers also hold the import and wholesale licence, the physical side, quarantining stock and taking product back, happens in the same building as the decision. That is the practical argument for keeping quality and distribution with one partner.
Frequently asked questions
Do you release batches that were already QP-certified in the EU?
Yes, and that is the standard case. The EU certification stays valid as manufacturing evidence; the Swiss release adds the check against the Swiss authorisation and the Swiss labelling before the product is placed on the Swiss market.
Can you audit our contract manufacturer?
Yes. Their Head of Quality is a GMP/GDP auditor and audits manufacturing and distribution sites as part of supplier qualification. Companies also commission single audits from the providers without a holder mandate.
Where is the product physically stored?
In a GDP-qualified warehouse operated under their establishment licence or with a qualified Swiss logistics partner, depending on temperature requirements and volume. The storage conditions and the responsibility split are fixed in the technical agreement.
Who informs Swissmedic about a quality defect?
The holder does, which means external providers do. External providers assess the defect with you, decide on classification and act. Waiting for a global quality board to meet before notifying a Swiss authority is not an option external providers offer.
Enquire about Swiss MAH support
Describe your product, dossier status and support needs. Enquiries reach the website operator at info@mahswitzerland.com. Provider qualifications, availability and contracts must be checked separately.
- Independent information portal
- Public Swiss sources, independent explanations, and enquiries about external specialist services.